Assisted onboarding costs $99 USD, a one-time fee per company, regardless of whether the company uses one or several WhatsApp accounts within its contracted plan.
1. What's included
- An introductory session to Gama CRM.
- An explanation of the system's general flow and roles.
- Guidance for accounts, users, contacts, conversations and templates.
- An explanation of the REST API and credentials where applicable.
- Guidance for connecting to WhatsApp Cloud API or the available mode.
- Basic go-live validation.
- Initial operational and security recommendations.
2. What's not included
- Development of custom integrations.
- Complex migrations or large-scale data transformation.
- Programming for external systems.
- Extensive third-party infrastructure setup.
- Custom development, bots or automations outside the plan's scope.
3. Custom integrations
If the customer needs to integrate an ERP, billing system, insurance platform, ecommerce, CRM or other development, that work is analyzed and quoted separately.
4. Rescheduling and collaboration
To complete onboarding, the customer must provide the necessary access, data and points of contact in a timely manner. Delays due to missing information may require rescheduling.