1. Who can request deletion
- Gama CRM customers and authorized account administrators.
- End-users whose data is processed by a business using Gama CRM.
- Users of the Gama CRM App mobile application.
2. How to request deletion
If you interact with a business using Gama CRM, contact that business first. You may also email [email protected] with your name, phone number or identifier, the business involved, and a description of the request. Signing out of Gama CRM App removes the credentials and notification registration from the device. To delete your user or the associated data on the platform, write to [email protected].
3. Verification
We may verify identity and coordinate with the business customer that controls the relevant data before processing a request.
4. Processing
Eligible deletion requests are evaluated and processed as reasonably necessary, subject to legal, security and backup retention requirements.
5. Limitations
Some information may be retained when required by law, necessary for security, or temporarily present in backups.
6. Third-party platforms
Deleting data from Gama CRM does not automatically delete data independently held by Meta, WhatsApp or another third-party platform. That data may be subject to its own deletion procedures.