Centralized platform

A WhatsApp Business CRM with history, team and integration

Turn WhatsApp into a channel your company can manage. Keep conversations, organize contacts, use official templates, and connect the channel to your internal processes.

Ideal for support, collections, billing, sales follow-up and customer service operations.
Real-time conversations CRM inbox
Conversations module in Gama CRM
What it solves

WhatsApp stops depending on one phone and becomes a business process

Gama CRM provides a workspace where information, interaction and messaging stay organized across several people and several accounts.

Centralized support

The whole conversation lives in one platform, with no operational fragmentation.

Available history

Customer context stays visible for continuity of service.

Collaborative work

The company can assign users and work with several accounts.

Connection to processes

Integrate notifications, reminders and business events via REST API.

Customer relationships

Chat, log and keep the contact's context

The CRM experience combines a conversation inbox with a contact directory, which helps keep things orderly as interaction grows or spans several parts of the business.

  • Quick access to recent conversations and the full history.
  • Contacts shared per company, linked to one or more accounts.
  • Better continuity for support, follow-up and after-sales service.
Conversation inbox Centralized interaction
Overview of conversations
Contacts Business directory
Contact list in Gama CRM
Templates Creation and preview
WhatsApp template builder in Gama CRM
Official accounts Operational control
WhatsApp account management
Recurring messages

Use official accounts and templates for repetitive processes

When a business needs to send confirmations, payment notices, invoices or reminders, templates help keep consistency and compliance within the WhatsApp ecosystem.

  • Template preview before it's used.
  • Sync of Meta-approved templates.
  • Setup oriented toward business notifications and repetitive flows.
Who it's for

A WhatsApp CRM built for real operations

Agencies and services

Customer support, reminders, follow-up and recurring communications.

Billing and collections

Confirmations, due-date notices and traceability of sent messages.

Support and after-sales

Conversation continuity with history available to the whole team.

Custom systems

Connection to ERPs, portals and internal tools through REST services.

Want to see what your operation would look like inside Gama CRM?

We can show you an approach focused on support, notifications and processes connected to WhatsApp.

Request demo